SIMSY Terms of Service
(Applies to Mobile Applications, portal and website)
These Terms of Service ("Terms") govern your use of the SIMSY application, website, and services (collectively, the "Service") provided by S-IMSY Limited ("we," "us," or "our"). By using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this Service.
2. Description of Service
SIMSY provides connectivity solutions including SIM cards, eSIM services, IoT connectivity, and related telecommunications services. Our Service includes:
- Mobile connectivity services
- IoT device connectivity
- Travel SIM solutions
- Enterprise connectivity packages
- Customer support and account management
3. User Accounts
To access certain features of our Service, you may be required to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
- Notifying us immediately of any unauthorized use
4. Acceptable Use
You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any part of the Service
- Use the Service to transmit harmful, offensive, or inappropriate content
- Violate any applicable laws or regulations
5. Payment Terms
Some features of our Service may require payment. By purchasing our services, you agree to:
- Pay all fees and charges in advance
- Provide accurate billing information
- Authorize us to charge your payment method
- Pay any applicable taxes
All fees are non-refundable unless otherwise stated in our refund policy or required by law.
6. Service Availability
We strive to provide reliable service but cannot guarantee uninterrupted availability. Our Service may be temporarily unavailable due to:
- Scheduled maintenance
- Technical issues
- Network provider outages
- Force majeure events
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Intellectual Property
The Service and its original content, features, and functionality are owned by S-IMSY Limited and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
9. Limitation of Liability
To the maximum extent permitted by law, S-IMSY Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
10. Indemnification
You agree to defend, indemnify, and hold harmless S-IMSY Limited and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service.
11. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at: